Terms and Conditions
Last Updated: February 2025
Welcome to Alert2Call, a service provided by DMV Telecom Ltd (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with the following Terms and Conditions. If you do not agree, please do not use our services.
1. Definitions
- Service: Alert2Call, which converts email alerts into phone calls.
- User: Anyone using our website or services.
- Subscription: A paid plan granting access to Alert2Call features.
2. Use of Services
- You must provide accurate account information and ensure all submitted emails comply with legal and ethical standards.
- Our service is designed to process email alerts and convert them into calls; misuse for spam, fraud, or illegal activities is strictly prohibited.
- We reserve the right to suspend or terminate accounts that violate these terms.
3. Payment and Billing
- Payment is required for subscriptions via WooCommerce and Stripe.
- Plans start at £3.99 per month, and unused usage does not carry over.
- Subscriptions automatically renew unless canceled before the renewal date.
4. Service Availability and Limitations
- We aim for 99.9% uptime but do not guarantee uninterrupted service.
- Alert2Call is not responsible for missed alerts due to service failures, network issues, or incorrect user configurations.
5. Refund Policy
- Refunds are issued only in cases of technical failures on our end preventing service delivery.
- No refunds for partial months or unused services.
6. Data Sharing and Privacy
- We share necessary user data with DMV Technology Ltd for web hosting and development.
- See our Privacy Policy for full details on data handling.
7. Changes to Terms
- We may update these terms at any time. Continued use of the service constitutes acceptance of any changes.
8. Governing Law
- These Terms are governed by the laws of England and Wales.
